【Notice Regarding Changes to Our Nail Repair Policy】

Thank you very much for always choosing la vela tokyo.

We would like to inform you that we have made some changes to our nail repair policy.

Please review the updated policy below.

■ Existing Nail Repair Policy (No Changes)

If you contact us within one week, counting the day after your appointment as Day 1, complimentary nail repairs are available.

■ New and Updated Policy

・Your nail repair appointment must be within 10 days from the day after your original appointment. Repairs after 10 days will be subject to a fee.

・Complimentary repairs cover only the number of nails reported when you contact us. Once your repair appointment is confirmed, we will send you the appointment date, number of nails, and estimated service time via LINE.

・Additional nails will be charged separately, and the service time may change. Please contact us in advance if you need to add any repairs.

・Additional repairs or design changes on the day of your appointment may not be possible.

・Changes to a confirmed repair appointment may not be possible.

【Example】

If your original appointment was on August 18:

・Contact us for a repair → By August 25

・Repair appointment → By August 28

These changes are intended to make the nail repair process smoother for all our guests. We kindly ask for your understanding and cooperation.

If you have any questions, please feel free to contact us.

These updated rules will take effect as of this notice.

Thank you for your continued support of la vela tokyo.